Restaurant Technology News

Spyce Secures $21 Million to Expand Its Staff of Robotic Chefs

Almost all  of the food at Spyce, a fast-casual restaurant which opened its doors in downtown Boston earlier this year, is prepared by robots. The robots must be doing a good job, as evidenced by […]

Kiosks

Little Caesar’s Deploys Self-service Kiosk Dubbed “the Pizza Portal”

Restaurant operators are under pressure to streamline their business operations and find new, creative ways to increase guest satisfaction. Self-service kiosks may be part of the solution. Last year, McDonald’s, among others, started testing self-service […]

Guest Experience Management

Wagamama Launches Wagamamago; New Apps Allows Guests to Eat and Run

Since opening its doors in 1992 in London, the Pan-Asian food chain Wagamama has grown and prospered.  In fact, according to reports, last year was the company’s best year in terms of revenue and profitability. […]

CRM

Chipotle to Launch New Mobile Apps, Providing Multiple Guest Benefits

Chipotle, the Mexican cuisine chain which now operates more than 2,300 restaurants, was a pioneer in mobile ordering. The company launched its first app in 2009 to allow guests to order ahead of time and skip the […]

Payment Processing

Ricky’s Group Rolls Out Mobile Payment App Across 100 Locations

Ricky’s originated as a pancake restaurant in British Columbia, Canada’s westernmost province, in 1962. In the late 1970s, the restaurant chain evolved into a successful franchise known for big breakfasts, large portions and an extensive […]