McDonald’s is leaning hard into digital transformation. In a recent letter, Executive Vice President and Global Chief Information Officer Brian Rice sketched out how the company’s Digitizing the Arches strategy is reshaping operations from the […]
Jack in the Box Inc. is turning to an integrated playbook of technology upgrades, value promotions, and operational discipline to reverse a steep same-store sales drop and reposition itself for long-term growth. Founded in 1951 […]
McDonald’s is undertaking a multi-year transformation aimed at improving the customer experience, strengthening loyalty engagement, and modernizing how its restaurants operate. Speaking on the company’s second-quarter earnings call, CEO Chris Kempczinski outlined how technology is […]
Beijing’s E-Town technology hub has unveiled a dining experience that blends theatrical spectacle with operational automation: a fully robot-themed restaurant where humanoid robots bartend, slice cakes with unerring precision, prepare pancakes and coffee, and even […]
Full-service restaurant chain Denny’s, with 1,558 restaurants worldwide, comprising 1,474 franchised/licensed locations and 84 company-owned units, is investing heavily in technology to drive customer engagement and improve operational efficiency, with a new digital loyalty program […]
Fast-casual sandwich chain Potbelly is turning its investments in technology and store design into measurable growth, prompting the company to raise its same-store sales outlook for the year. The brand, known for its toasted subs […]
Chipotle Mexican Grill is quietly accelerating the digital transformation of its kitchens with a strategic rollout of high-efficiency equipment and operational software, aiming to boost speed, consistency and capacity—especially as it pilots catering services and […]
Tesla has made its official foray into hospitality with the opening of its first full-scale diner concept in Hollywood, California. Located on the corner of Santa Monica Boulevard and North Orange Drive, the new Tesla […]
In a bustling buffet restaurant in Seoul, a sleek, waist-high robot glides silently between tables, stopping to place trays of food with mechanical precision. Diners glance up with amusement, and in some cases, unease. One […]
Cryptocurrency, once viewed as a speculative asset with limited real-world utility, is steadily gaining traction as a legitimate payment option in the restaurant industry. While still in the early stages of adoption, a growing number […]
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