Restaurant Technology News

Denny’s Leverages First-Party Data for Smarter Restaurant Guest Engagement

Full-service restaurant chain Denny’s, with 1,558 restaurants worldwide, comprising 1,474 franchised/licensed locations and 84 company-owned units, is investing heavily in technology to drive customer engagement and improve operational efficiency, with a new digital loyalty program […]

Restaurant Technology News

Potbelly Bets on Smart Technology to Fuel Sales Growth and Franchise Momentum

Fast-casual sandwich chain Potbelly is turning its investments in technology and store design into measurable growth, prompting the company to raise its same-store sales outlook for the year. The brand, known for its toasted subs […]

Restaurant Technology News

Chipotle Rolls Out High-Efficiency Equipment and Automation Technologies to Optimize Kitchen Operations

Chipotle Mexican Grill is quietly accelerating the digital transformation of its kitchens with a strategic rollout of high-efficiency equipment and operational software, aiming to boost speed, consistency and capacity—especially as it pilots catering services and […]

In the Spotlight

Restaurants Weigh the Benefits of Humanoid Robots Versus Functional Robots

In a bustling buffet restaurant in Seoul, a sleek, waist-high robot glides silently between tables, stopping to place trays of food with mechanical precision. Diners glance up with amusement, and in some cases, unease. One […]

Restaurant Technology News

Dine Brands Dishes Up AI to Streamline Restaurant Operations at Applebee’s and IHOP

As the restaurant industry navigates labor shortages, rising costs, and evolving customer expectations, major chains are turning to artificial intelligence (AI) as a key ingredient in their digital transformation strategy. Leading the charge this week […]

Restaurant Technology News

Chipotle Expands Use of AI Hiring Assistant as Store Openings Accelerate

Chipotle Mexican Grill is expanding the deployment of Ava Cado, its AI-powered recruitment assistant, to help support its aggressive expansion plans. The tool, which uses technology from Paradox, automates key steps in the hiring process—including candidate […]