Restaurateurs are pressured to meet the growing expectations of consumers who are hungry for more convenience and personalization. Today’s digital natives have come to expect even quicker, easier and more customized service. Enter artificial intelligence […]
The holidays are around the corner and many consumers are opting to give gift cards as presents. On average, most consumers purchase at least two gift cards during the holiday season. The foodservice industry is […]
Let’s start by addressing the elephant in the room. I represent a POS software company, but that won’t stop me from admitting that POS systems just haven’t made it easy for enterprise restaurant operators to […]
The customer experience is more important in the dining industry than ever before. With people eating out less, it’s vital restaurants offer a memorable, seamless and delicious experience for diners. Restaurant facility managers know providing […]
From the front-of-house to the kitchen, technology is changing how restaurant employees interact with customers, monitor equipment, manage workflow and even prepare menu items. Heritage Parts, a leading provider of 100% Genuine OEM foodservice replacement […]
The second-year anniversary of the #MeToo movement marks significant changes—stronger state anti-harassment laws, greater awareness of unacceptable behavior in the workplace, and a growing demand for more effective approaches to preventing sexual harassment and creating […]
According to figures from the CDC, 26% of the United States population identifies with having a disability. That’s 61 million people who may need additional accommodations to enjoy a nice meal out. As a restauranteur, […]
Every restaurant chain operator knows that simply serving great food doesn’t guarantee success anymore. The biggest element impacting restaurant success today is the ability to deliver a unified food experience across channels. But in the […]
According to new research conducted by Starfleet Research, 84% of full-service restaurants, and 72% of quick-service and fast-casual restaurants, have achieved “significant” or “dramatic” improvement in their overall performance, including improvement in financial results, after […]
As many seasoned restaurant owners can attest, the road to IT optimization can be rife with challenges. Getting on a road with the highest potential for success starts by implementing the right technology. Here are […]
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