Let’s start by addressing the elephant in the room. I represent a POS software company, but that won’t stop me from admitting that POS systems just haven’t made it easy for enterprise restaurant operators to […]
The customer experience is more important in the dining industry than ever before. With people eating out less, it’s vital restaurants offer a memorable, seamless and delicious experience for diners. Restaurant facility managers know providing […]
From the front-of-house to the kitchen, technology is changing how restaurant employees interact with customers, monitor equipment, manage workflow and even prepare menu items. Heritage Parts, a leading provider of 100% Genuine OEM foodservice replacement […]
The second-year anniversary of the #MeToo movement marks significant changes—stronger state anti-harassment laws, greater awareness of unacceptable behavior in the workplace, and a growing demand for more effective approaches to preventing sexual harassment and creating […]
According to figures from the CDC, 26% of the United States population identifies with having a disability. That’s 61 million people who may need additional accommodations to enjoy a nice meal out. As a restauranteur, […]
Every restaurant chain operator knows that simply serving great food doesn’t guarantee success anymore. The biggest element impacting restaurant success today is the ability to deliver a unified food experience across channels. But in the […]
According to new research conducted by Starfleet Research, 84% of full-service restaurants, and 72% of quick-service and fast-casual restaurants, have achieved “significant” or “dramatic” improvement in their overall performance, including improvement in financial results, after […]
As many seasoned restaurant owners can attest, the road to IT optimization can be rife with challenges. Getting on a road with the highest potential for success starts by implementing the right technology. Here are […]
The Americans with Disabilities Act (ADA) was passed in 1990 and prohibits discrimination against individuals with disabilities in all areas of public life; including jobs, schools, transportation and all public and private places that are […]
You would think that offering free internet access to all diners is a given. But think again, as I did when I first ambled through an independent coffee shop in my hometown of Toronto that […]
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