As online ordering and mobile delivery apps continue to gain popularity and diners increasingly expect technology-forward experiences, QSRs are challenged with finding new ways to quickly fulfill orders and keep customers – and their taste […]
Tasked with growing revenue for a line of restaurants in Philadelphia, I engaged in the “usual suspects” — from Tripleseat to OpenTable — but found that a selection of innovative technologies were what really moved […]
Approximately 52.4 million tons of food is sent to landfills each year, while an additional 10.1 million tons remains unharvested, according to a 2016 report by Rethink Food Waste Through Economics and Data (ReFED): Restaurant […]
Restaurateurs are pressured to meet the growing expectations of consumers who are hungry for more convenience and personalization. Today’s digital natives have come to expect even quicker, easier and more customized service. Enter artificial intelligence […]
The customer experience is more important in the dining industry than ever before. With people eating out less, it’s vital restaurants offer a memorable, seamless and delicious experience for diners. Restaurant facility managers know providing […]
From the front-of-house to the kitchen, technology is changing how restaurant employees interact with customers, monitor equipment, manage workflow and even prepare menu items. Heritage Parts, a leading provider of 100% Genuine OEM foodservice replacement […]
The second-year anniversary of the #MeToo movement marks significant changes—stronger state anti-harassment laws, greater awareness of unacceptable behavior in the workplace, and a growing demand for more effective approaches to preventing sexual harassment and creating […]
According to figures from the CDC, 26% of the United States population identifies with having a disability. That’s 61 million people who may need additional accommodations to enjoy a nice meal out. As a restauranteur, […]
As many seasoned restaurant owners can attest, the road to IT optimization can be rife with challenges. Getting on a road with the highest potential for success starts by implementing the right technology. Here are […]
The Americans with Disabilities Act (ADA) was passed in 1990 and prohibits discrimination against individuals with disabilities in all areas of public life; including jobs, schools, transportation and all public and private places that are […]
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