As the impacts of the novel coronavirus (COVID-19) increase and spread across the country and throughout the world, foodservice establishments are diligently working to protect their guests and staff. Yet, the safest and best practices […]
Right now, use your loyalty resources to connect with both existing and potential customers, regardless of whether they are loyalty program members. First, let them all know if you are open and, if so, how. […]
As restaurants around the country close or face mandatory shut down as a result of the global coronavirus outbreak, restaurant reservation and rewards platform Seated has launched a hotline for restaurant operators to get advice […]
As online ordering and mobile delivery apps continue to gain popularity and diners increasingly expect technology-forward experiences, QSRs are challenged with finding new ways to quickly fulfill orders and keep customers – and their taste […]
Tasked with growing revenue for a line of restaurants in Philadelphia, I engaged in the “usual suspects” — from Tripleseat to OpenTable — but found that a selection of innovative technologies were what really moved […]
Approximately 52.4 million tons of food is sent to landfills each year, while an additional 10.1 million tons remains unharvested, according to a 2016 report by Rethink Food Waste Through Economics and Data (ReFED): Restaurant […]
Restaurateurs are pressured to meet the growing expectations of consumers who are hungry for more convenience and personalization. Today’s digital natives have come to expect even quicker, easier and more customized service. Enter artificial intelligence […]
The customer experience is more important in the dining industry than ever before. With people eating out less, it’s vital restaurants offer a memorable, seamless and delicious experience for diners. Restaurant facility managers know providing […]
From the front-of-house to the kitchen, technology is changing how restaurant employees interact with customers, monitor equipment, manage workflow and even prepare menu items. Heritage Parts, a leading provider of 100% Genuine OEM foodservice replacement […]
The second-year anniversary of the #MeToo movement marks significant changes—stronger state anti-harassment laws, greater awareness of unacceptable behavior in the workplace, and a growing demand for more effective approaches to preventing sexual harassment and creating […]
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