In the Spotlight

Restaurants and Customers Step into the Metaverse for a Taste of Opportunity

As the world becomes increasingly digital, many industries, including the restaurant industry, are seeking new and inventive ways to stand out. While advancements in technology enable food and drink companies to roll out digital features […]

In the Spotlight

How Paris Baguette’s Resident IT Guru is Utilizing Restaurant Technology to Bring the Company Into the Future

Massimo Mallozzi is a believer. In pushing businesses forward. In improving customer experiences. In utilizing technology to make the world a better place. He’s spent his entire career harnessing digital innovation in the hospitality sector […]

In the Spotlight

How AI Technology Helps Restaurants Improve the Customer Experience

As The New York Times recently reported, the pressures on staffing is one of the reasons restaurants have been moving away from answering customer telephone calls. Some restaurant owners reported being just too busy preparing […]

In the Spotlight

Forget the Labor Shortage. Your Restaurant is Definitely Overstaffed.

If you’re a restaurant operator, one thing has likely taken root at the front of your mind: the industry’s labor shortage. For months, news and statistics about this labor shortage have dominated headlines. You’ve read […]