Guest Experience Management

How Sound Panels Can Reduce Restaurant Noise Levels, Protect Employees’ Hearing, and Improve the Guest Experience

Restaurant noise levels during peak business hours can consistently reach well over 100 decibels, significantly higher than the 85 decibel ceiling the Occupational Safety and Health Administration (OSHA) says is a safe limit. The National […]


PAR Technology Adds Drive-Thru Headset Systems to Its Portfolio with Acquisition

Asking drive-thru customers to repeat themselves because of poor sound quality can lead to delays, incorrect orders and mounting frustrations. Restaurants need to protect their reputation for customer service while improving operational efficiency with the […]

AI / Robots

With New FAA Approval, Drone Food Delivery May Start to Take Off

Food delivery by drone may soon start to take off. No doubt, forward-looking restaurants are taking note. Last week, drone development company Flytrex, a six-year-old Israeli technology startup, and drone services company Causey Aviation Unmanned, […]

Environmental Good Nomination

Smart Refrigeration Solutions Get Smarter about Reducing Food Waste

Accurately, efficiently, and reliably monitoring food from refrigerator to table is no easy task. In fact, it’s one of the biggest challenges in the restaurant industry. In the United States alone, food waste is estimated […]

Solution Provider News

Nudge Rewards Secures $9.3 Million, Helping Restaurants Improve Guest-facing Employee Performance

Nudge Rewards has emerged as one of the leading mobile-first hospitality solutions in guest-facing employee communication and engagement. According to the company, its customers have seen adoption rates exceed 80%, with frontline employees at 6,000-plus restaurant […]

Employee Scheduling

Toast Acquires StratEx, Enhancing Its Restaurant HR Capabilities

In April, Toast announced that it had raised $250 million in Series E funding at a whopping $2.7 billion valuation. The fresh investment has been going a long way toward enabling Toast to extend its platform […]