Now more than ever, technology is an essential part of restaurant operations as it substitutes for human interaction. In the face of a public health crisis, technology has become a necessity, helping restaurants stay open. […]
The Coronavirus pandemic has forced restaurants across the country to decrease, if not outright cease, operations, resulting in managers and staff members who are hurting financially and a sense of despair across the industry. Restaurants […]
Right now, use your loyalty resources to connect with both existing and potential customers, regardless of whether they are loyalty program members. First, let them all know if you are open and, if so, how. […]
As of November 2019, the United States’ unemployment rate was at an all-time low of 3.6%, which is an incredibly positive swing for job-seekers, but a source of frustration for business owners looking to attract […]
Cash is no longer king, but it’s also a long way from dead. In the world of payments, many consumers, as well as our own restaurant partners, love the idea of a cashless system. Paying […]
Tasked with growing revenue for a line of restaurants in Philadelphia, I engaged in the “usual suspects” — from Tripleseat to OpenTable — but found that a selection of innovative technologies were what really moved […]
Approximately 52.4 million tons of food is sent to landfills each year, while an additional 10.1 million tons remains unharvested, according to a 2016 report by Rethink Food Waste Through Economics and Data (ReFED): Restaurant […]
Quick-service restaurants (QSRs), have been at the forefront of adopting new digital technologies to interact with their customers, improve their service offering and leverage the customer’s dining experience. New technologies are enabling customers to customise […]
Restaurateurs are pressured to meet the growing expectations of consumers who are hungry for more convenience and personalization. Today’s digital natives have come to expect even quicker, easier and more customized service. Enter artificial intelligence […]
The holidays are around the corner and many consumers are opting to give gift cards as presents. On average, most consumers purchase at least two gift cards during the holiday season. The foodservice industry is […]
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