Viewpoints

Starbucks uses AI and IOT to remotely monitor and fine-tune its espresso machines for a consistent coffee experience. Chick-Fil-A is using AI to enhance food safety. Chipotle is piloting radio-frequency identification (RFID) label systems to […]

It is no secret that the last few years have been a tough time for many restaurateurs as COVID-19 forced many owners to shut down their establishments while losing an incredible amount of business. Now […]

We’ve all read the news about pizza-making robots and self-service ordering kiosks. Many forecasting trends in the food and beverage service industry seem to revolve around automation and how technology can, essentially, remove employees from […]

Technology that sees with unblinking accuracy and speed is already proving to be an enormous asset in the fast and frenetic world of Quick Service Restaurants (QSRs). With vision-driven artificial intelligence, QSRs can gain real-time […]

We are seeing labor shortages and commodity price increases as catalysts for restaurants to accelerate the adoption of an advanced array of new technology solutions spanning physical security and business intelligence. With that in mind, […]

It’s been another disruptive year for the restaurant industry. While the pandemic is thankfully over, its ramifications – product shortages, supply chain interruptions, and stiff competition for workers – continue. In 2022, we’ve also experienced […]

The following are five predictions, ranging from the growth of the restaurant anywhere trend to the continued evolution of loyalty programs and self-service offerings, that restaurant owners and operators should keep in mind as move […]

For anyone with an entrepreneurial dream, running a restaurant is the holy grail. It’s practically performance art! The restaurant business brings together creativity, talent, attention to detail, and a passion for food and people in […]

Over the past few years, the restaurant experience has changed in many ways, galvanized by the pandemic. With the rise in on-demand delivery, consumers have gotten used to quick service and easy-to-use technology, available right […]

I have a friend with a severe dairy allergy. We joke about how “high maintenance” she is when she orders her meals at restaurants, but it’s imperative that her food is cooked without butter, cheese, […]