McDonald’s is extending its long-running partnership with Capgemini for another five years as the fast-food giant accelerates a sweeping modernization effort that now spans cloud infrastructure, artificial intelligence, edge computing and data-driven customer engagement across […]
As U.S. restaurant operators continue to navigate persistent labor inflation, volatile food costs, and ongoing staffing challenges, technology providers are sharpening their focus on tools that promise measurable operational gains. One of the latest companies […]
Burger King is testing AI-powered employee headsets in approximately 500 U.S. restaurants, part of a broader effort by parent company Restaurant Brands International (RBI) to modernize operations and improve frontline support. The system uses an […]
With restaurant operators facing one of the most challenging operating environments in recent memory, a growing number are realizing that efficiency gains alone will not be enough to sustain traffic. Instead, the next frontier of […]
Customer behavior across the restaurant sector is changing. Adults of all ages are going out with different expectations, priorities, and purchasing habits. Some people eat out earlier in the day; others don’t. Some drink alcohol […]
As inflation and economic uncertainty continue to reshape consumer behavior, restaurants are increasingly turning to technology to protect margins, strengthen guest relationships, and drive repeat visits. New nationwide research from Popmenu, based on surveys of […]
For more than a decade, restaurant technology strategies have centered on building a “single view of the guest.” Operators invested heavily in POS integrations, loyalty platforms, CRM platforms, CDPs, and marketing automation tools, all with […]
Interface Systems, a leading managed service provider delivering remote video monitoring, commercial security systems, business intelligence, and network services for multi-location enterprises, today announced that the fast-food hamburger chain, White Castle, has successfully piloted Interface’s […]
bb.q Chicken, one of the fastest-growing Korean fried chicken franchises in the United States, has announced the successful rollout of Deliverect’s digital ordering integration and menu management platform across more than 250 US locations. By connecting […]
Dubai’s restaurant scene has long been known for immersive concepts, but Woohoo, a new venue in Downtown Dubai, is attempting something more technically ambitious: placing an AI agent at the center of its audiovisual and […]
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