Restaurant operators are entering another year defined by high costs, unpredictable traffic, labor pressure and value-sensitive guests. Technology decisions are increasingly being judged by whether they help improve profitability, simplify daily work and give operators […]
Blink has raised $17 million from Enlightened Hospitality Investments and announced a new global partnership with Shake Shack, bringing one of the restaurant industry’s most recognizable hospitality investment groups into the fast-growing market for frontline […]
Restaurant operators are managing more complexity than ever across the guest journey. Orders now come from dining rooms, drive-thru lanes, mobile apps, websites, kiosks, catering channels, delivery platforms and servers carrying handheld devices. Every transaction […]
Delivery has become a permanent part of the restaurant business, but profitability remains a major challenge. Third-party marketplaces can generate demand, yet they often come with high commissions, limited guest-data access and less control over […]
Independent restaurants are often asked to compete like large chains without the same internal technology teams, marketing departments or operational resources. They need reliable point-of-sale systems, direct online ordering, third-party delivery integrations, loyalty programs, marketing […]
Restaurant payments used to be treated largely as a back-end function. The guest paid, the transaction was processed and the operational story moved on. That model no longer reflects how restaurants operate. Payments now sit […]
Restaurant discovery has become more fragmented, visual and competitive than ever. Guests no longer find restaurants through a single channel. They search on Google, browse social media, read reviews, compare menus, ask AI tools for […]
For decades, beverage service in restaurants and foodservice environments has followed a familiar model. Operators purchase bottled water, canned beverages and packaged drinks, store inventory, replenish coolers, manage deliveries and absorb the costs associated with […]
Miso Robotics, the Pasadena, California-based company behind the Flippy automated fry station, has acquired the technology and intellectual property of Zume Pizza, one of the most heavily funded and closely watched food robotics startups of […]
Over the past decade, restaurants have invested heavily in technologies designed to improve digital ordering, mobile commerce, guest engagement and delivery operations. Online ordering platforms, mobile apps, loyalty programs and third-party delivery marketplaces have fundamentally […]
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