American Express today announced it intends to acquire Resy, a leading digital restaurant reservation booking and management platform. Launched in 2014, Resy, which previously raised a total of $45 million in funding, offers a table […]
Restaurant operators are collecting, integrating and analyzing data from multiple sources, including POS transactions, loyalty programs and guest-facing apps. The goal is to better understand their guests at both an individual and aggregate level, to […]
Netchex and Delaget have partnered to deliver an integrated data and employee management solution for the restaurant industry. Through this new integration, restaurant operators will be able to access smart analytics about their business while […]
Starfleet Research today announced the release of The 2019 Smart Decision Guide to Restaurant Management and POS Systems. This marks the 4th edition of this popular resource for restaurant IT decision makers. Currently available for […]
By Debbie Carson, Associate Editor Not surprisingly, many restaurateurs continue to manage their accounting and other back-end operations in an antiquated manner, using standalone generic software. The software is disconnected from the scheduling, inventory, and […]
The complexity of restaurant technology is accelerating as operators onboard new systems throughout their business from mobile ordering and delivery to temperature monitoring and digital inventory tracking. Because all of these technologies are siloed, restaurant […]
According to data from the Bureau of Labor Statistics, the turnover rate in the restaurant industry holds firm at around 70 percent. In addition to workforce management challenges and day-to-day operations, restaurant operators are also […]
By Debbie Carson, Associate Editor A famous management guru once remarked: “If you can’t measure it, you can’t manage it.” He may or may not have been referring to the restaurant management business. Regardless, it […]
Restaurant intelligence platform, Yumpingo, today announced it has launched at contemporary Mexican cuisine restaurant Rosa Mexicano, expanding its presence in the U.S. following their introduction from the U.K. into the U.S. market in 2018. Rosa Mexicano […]
By Debbie Carson, Associate Editor For many restaurant operators, EMV compliance for processing chip card (chip-and-signature and chip-and-PIN) transactions, and the imminent liability shift, has been the main impetus to upgrade their technology capabilities. Unless […]
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