“Customer service and support are critical to long-term customer success,” Derek Stangle, the director of product marketing at Toast, told Restaurant Technology News earlier this year. “We have invested to make this a pillar of […]
Last year, Boston-based mobile payments company LevelUp formed a partnership with JPMorgan Chase Bank, expanding the market for Chase Pay, the bank’s digital payments solution and mobile wallet in the restaurant realm. Thanks to that […]
The competitive arena for cloud-based restaurant management platforms grew this week with the official launch of a new entrant. The company is called Porcini, after the gourmet mushroom. The co-founder is Jacob DeHart, who, among […]
Restaurant employees comprise one of the world’s largest workforces. In the United States, restaurant employees account for more than 10 percent of the country’s overall labor force. Creating greater efficiencies around workforce scheduling can have a […]
A true pioneer in the restaurant point of sale arena, having introduced its first stand-alone POS system in 1978, ParTech (PAR) has unveiled its latest generation of restaurant POS terminals. The new peripherals and accessories, part […]
MobileBytes, a provider of POS solutions for iPad, has announced that it will be releasing a fully integrated kiosk ordering system. The Self-Order Kiosk app, which can be loaded onto stationary iPads anywhere in the restaurant, […]
Boston-based Toast has announced an additional $101 million in financing, bringing the company’s total equity funding to $130 million, including a $30 million series B round in January of last year. The new funding round was led by new […]
While technological advances have vastly improved front-of-house operations, back-of-house operations have largely remained stagnant. Many restaurants continue to be reliant on outdated phone, mailed or even faxed order forms and invoices, slowing down restaurant operations. […]
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