A new survey-based research report, published by Paytronix Systems, explores how expanding digital ordering and payments options can help independent restaurants drive customer spend. The report found that almost half of the independent sit-down restaurant […]
As the nation marks the one-year anniversary of the COVID-19 pandemic, MarginEdge has released an industry performance report assessing the state of restaurants at this pivotal milestone. MarginEdge analyzed sales and operational data from close […]
The second installment of The New Normal for Restaurants study* conducted by Philip Daus, Dave Clement, and Patrick Ding of Simon-Kucher & Partners, a global strategy and marketing consulting firm, and Lucid, a programmatic research […]
Restaurant customers who are members of loyalty programs spent more than twice as much on takeout in 2020 as those who are not part of a program, according to a new report from Paytronix Systems. […]
An early analysis of 2020 restaurant gift card sales by Paytronix Systems, Inc., the most advanced digital guest experience platform, found that while holiday card sales accounted for the same percentage of annual sales as previous […]
In a new study, “How to Build a Better Robot for Quick Service Restaurants,” published in the Journal of Hospitality and Tourism Research, Dina Marie Zemke, an associate professor of residential property management in the […]
Guest experience platform provider SevenRooms conducted a research study in partnership with YouGov PLC, an international research data and analytics group, involving 1,237 individuals in the United States between July 31 and August 3, 2020. […]
Most restaurants must function at 75% capacity in order to achieve profitability. With many restaurants operating at 50 percent capacity or less, it’s essential to identify how they can make up the remaining 25 percent. […]
Training and communications technology platform Multimedia Plus has released a COVID-19 impact survey that measures the impact of COVID-19 on pressing industry issues focused on technology as well as training and spending priorities. The survey, […]
A new study examines how the current health crisis has impacted consumer behavior around the use of mobile apps to purchase food and essentials. According to the data, American consumers are increasingly downloading mobile apps […]
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