The global catering industry is estimated to be $61 billion. Approximately $24 billion of that comes from business catering orders. In fact, many restaurants today are generating almost a quarter of their total revenue from […]
Coming on the heels of its acquisition last week of solution provider Dynamic Yield that uses artificial intelligence to drive customer personalization, as reported here, McDonald’s Corporation announced that it is now acquiring a 10 […]
By Debbie Carson With more than one million restaurants in the United States battling it out for a larger slice of the pie, and tens of millions around the world doing the same, finding new […]
By Alisha Goldberg, Assistant Editor According to the United Nations’ Food and Agriculture Organization, approximately one third of food produced globally each year goes to waste. This amounts to almost one trillion dollars worth of […]
Four years ago, a startup company called eatsa opened a small restaurant in San Francisco featuring a product that combines futuristic ordering kiosks with a cubby-based delivery system. The product was reminiscent of automats from […]
By Debbie Carson, Associate Editor A one-star change in an online restaurant ratings can have a dramatic impact on revenue. It’s no surprise, then, that solution providers have turned their attention to developing guest feedback […]
According to data from the Bureau of Labor Statistics, the turnover rate in the restaurant industry holds firm at around 70 percent. In addition to workforce management challenges and day-to-day operations, restaurant operators are also […]
 SevenRooms has announced the launch of 7X, which it bills as the industry’s first-of-its-kind marketing automation and guest engagement software. The company, which is known for its all-in-one reservation, seating and guest management platform and […]
Rajat Suri, the founder and CEO of Presto, which today announced $30 million in growth funding, spent most of 2007 and 2008 waiting tables while pondering ways to improve the guest experience, staff productivity, and […]
Table-side order placement via tablets removes some of the most common barriers to guest satisfaction and restaurant loyalty. So, too, does table-side payment processing. In both cases, these common barriers are the significant wait times […]
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