Restaurant guest engagement solution provider Mobivity has released the findings of its “2021 Restaurant Text Marketing Benchmarks Report” which looks at the impact of text message marketing programs on guest frequency, spend and ROI for […]
In a new research study, entitled “Hospitality Industry Report: Technology Trends, the Future of Restaurants and More,” Lightspeed surveyed over 2,000 global restaurant owners, operators, managers and guests to see how the past year has […]
Digital guest experience platform Paytronix Systems has released the latest report in its ongoing series “Delivering on Restaurant Rewards.” The report finds that “superconnected” consumers, those with six or more connected devices, have the greatest […]
A new research report finds that 92 percent of vaccinated restaurant customers who have shifted to ordering online plan to keep doing so after the pandemic has subsided with only the remaining 8 percent planning […]
A new survey-based research report, published by Paytronix Systems, explores how expanding digital ordering and payments options can help independent restaurants drive customer spend. The report found that almost half of the independent sit-down restaurant […]
As the nation marks the one-year anniversary of the COVID-19 pandemic, MarginEdge has released an industry performance report assessing the state of restaurants at this pivotal milestone. MarginEdge analyzed sales and operational data from close […]
The second installment of The New Normal for Restaurants study* conducted by Philip Daus, Dave Clement, and Patrick Ding of Simon-Kucher & Partners, a global strategy and marketing consulting firm, and Lucid, a programmatic research […]
Restaurant customers who are members of loyalty programs spent more than twice as much on takeout in 2020 as those who are not part of a program, according to a new report from Paytronix Systems. […]
An early analysis of 2020 restaurant gift card sales by Paytronix Systems, Inc., the most advanced digital guest experience platform, found that while holiday card sales accounted for the same percentage of annual sales as previous […]
In a new study, “How to Build a Better Robot for Quick Service Restaurants,” published in the Journal of Hospitality and Tourism Research, Dina Marie Zemke, an associate professor of residential property management in the […]
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